Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect personal information when you use our website or services.

Information We Collect

When you submit a service request through our website, we collect:

• Your name
• Email address
• Service selection
• Any additional details you provide in the message field

We also collect basic technical information through your browser, including IP address, browser type, and pages visited on our site.

How We Use Your Information

We use the information you provide to:

• Respond to your service requests
• Schedule site visits and appointments
• Provide quotes and service information
• Send service-related communications
• Improve our website and services

We do not use your personal information for marketing purposes without your explicit consent.

Data Storage and Security

Your personal information is stored securely on servers located within the United Kingdom. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website or business, under strict confidentiality agreements
• When required by law or legal process
• To protect our rights, property, or safety, or that of others

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookies Policy.

Your Rights

Under UK data protection legislation, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Request transfer of your information

To exercise any of these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Information

For questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 47 Wilmslow Road, Manchester, M14 5TB, United Kingdom